Rosland Capital Customer Reviews
At Rosland Capital, we pride ourselves on our ability to deliver high quality customer service. We work hard to educate our customers on the potential value of gold. Our specialists strive to understand each customer’s unique situation so that we can help them feel confident in their choices. Our customers want and deserve good service, whether it’s from a small local gold dealer or a national seller like Rosland. As such, it is critically important to us that we build and continue to foster a relationship with all of our customers, as you’ll see in the reviews below.
Below, you'll see a selection of reviews from satisfied Rosland Capital customers, with links to many more on our Reach150 site. Naturally we're proud of these reviews, our A+ rating from the Better Business Bureau, and our AAA rating from the Business Consumer Alliance. However, no organization is perfect, and we take any complaints very seriously – if you have any issues you'd like to discuss, please email our Chief Compliance Officer at services@roslandcapital.com or call us toll-free at 1-800-967-5151 and we'll do what we can to help.
Customer Reviews
Harold S. recommends Sr. Account Representative Martin Snow
March 17, 2022
My mother made a purchase of $60,000 in gold and silver from Rosland in October, she contracted covid at about the same time and passed **** December 3rd. I was at her home when the metal was delivered and received it. I called Rosland and a Mr. Martin Snow took the call. When I explained to him what had taken place and told him that I wished to return the metal. This gentleman expressed his condolences and explained to me the steps I would need to take. Throughout the process Mr. Snow answered the phone every time I called, he also called me several times with information and to see that we were on track to accomplish what I wished.The return process could not have went smoother. Mr. Snow is an example in the integrity that so many businesses have lost. Whatever he is being paid, it is not enough. Again, thank you Mr. Snow for your invaluable help.
Joann V. recommends Sr. Account Representative Frank Nero
March 15, 2022
Frank from Rosland Capital was very helpful in setting my account. I would recommend him to anyone!
Billy O. recommends Sr. Account Representative Frank Nero
March 15, 2022
It was a pleasure to work with Frank Nero on several different occasions. He was so professional and excellent in his job. I highly recommend him to anyone wanting to buy gold and silver.
Nina O. recommends Sr. Account Representative Frank Nero
March 15, 2022
It was such a pleasure to have Frank Nero to help me with my purchases of precious metals on several occasions and highly recommend to anyone purchasing silver and gold from Roseland Capital. I highly trust him with my purchases.
Robert U. recommends Sr. Account Representative Frank Nero
March 15, 2022
Couldn't be happier with the help that we got from Frank Nero. Very, very, happy with his help. He is very professional, friendly, and honest, and we really appreciated that. Thank you again, Frank Nero.
Robert B. recommends Sr. Account Representative Chase Greenich
March 15, 2022
Chase offered an intelligent option in gold. He is so kind and knowledgeable. He is patient with any questions I have and always has a smile on the other end of the phone! I look forward to continuing to do business with him in the future.
Maria R. recommends Sr. Account Representative Elisabeth Lund
March 14, 2022
I chose Rosland Capital LLC after seeing it's ad on tv. I have dealt with this company for over a year. My experience is positive and will continue using Rosland Capital. I am pleased with my account representative Elisabeth L. She is professional, friendly, helpful, has answered all my inquiries and keeps in touch with me. She is an asset to the company and I highly recommend her.
Curtis A. recommends Sr. Account Representative Brian Shanahan
March 12, 2022
As an old military guy bottom line up front! Dictionary Reliability= Brian! Brian is [and] has been a straight shooter from the start. Told me what I was getting into, made some recommendations. I was fortunate enough to have shifted my money before Russia invaded Ukraine. Every time I have had a question I have emailed or called he has answered or returned my called/email.
John P. recommends Sr. Account Representative Michael Shaver
March 12, 2022
Mike Shaver was a pleasure to work with: in an age where no one returns a phone call, Mike does. He's not only responsive, but knowledgeable and proactive. If he's available to you in your dealings with Rosland, consider yourself very fortunate! Plus, he's a nice guy!
Harriet C. recommends Sr. Account Representative Heather Ho
March 10, 2022
Heather made the process very simple. She explained patiently many times to make sure I understood. I will be dealing with her in the future. Too bad you only have 5 stars I would give her 10.
Ronald K. recommends Sr. Account Representative Elisabeth Lund
March 10, 2022
I dealt with Elisabeth Lund as my precious metal consultant. She was the most friendly and personable professional I have dealt with. Elisabeth would advise me on different options I had and then research the costs and pros and cons of each choice. I will continue to deal only with her on my following transactions with Rosland.
Clarence H. recommends Sr. Account Representative Chase Greenich
March 09, 2022
Chase is very personable and helpful. Always explains things so I understand. Never a problem getting in touch with him.
Violetta A. recommends Sr. Account Representative Chase Greenich
March 08, 2022
I have had nothing but a good experience with Chase Greenich from Rosland Capital. I will recommend him to all of my friends. He is very trustworthy.
Michael R. recommends Sr. Account Representative Shawn Tunney
March 08, 2022
Shawn is a great guy. He has been patient with me, a first time gold buyer, through the whole process. I look forward to a continued working relationship with Shawn and Bryan.
Monica K. recommends Sr. Account Representative Tyler Haugen
March 07, 2022
Tyler is simply AMAZING! He is so kind and knowledgeable. He is patient with any questions I have and always has a smile on the other end of the phone! I look forward to continuing to do business with him in the future. He is quite an asset for Rosland Capital, and I am grateful he is my go-to professional!
Patrick P. recommends Sr. Account Representative Chase Greenich
March 06, 2022
I enjoy working with Chase as he understands the precious coins and metals market very well. He's not your typical salesman.
Kerry W. recommends Sr. Account Representative Michael Shaver
March 04, 2022
Michael did just fine and represented Rosland Capital LLC well.
Richard C. recommends Sr. Account Representative Chase Greenich
March 04, 2022
I was interested in adding precious metals to my IRA and was fortunate to have Chase Greenich provide me with and guide me in the purchasing of said metals. Chase kept in regular contact with me and was available any time I needed help or had questions. My experience with Roseland Capital and Chase Greenich was, and is, terrific! I highly recommend them both.
Frank A. recommends Sr. Account Representative Tyler Haugen
March 04, 2022
My experience with Rosland has been nothing but great. Tyler was really knowledgeable and experienced. I feel like I'm in good hands with these guys. Highly recommend.
Barbara H. recommends Sr. Account Representatives Elisabeth Lund and John Siewers
March 04, 2022
Elisabeth Lund and John Siewers have helped me tremendously. They are a great team to work with and I have been very pleased with their professionalism. It's been a pleasure doing business with them and I highly recommend them to anyone in need of their services at Rosland Capital.